FAQs

FREQUENTLY ASKED QUESTIONS ON GOLD BUYING SERVICES

Do you release pledged gold?

Yes we will help you close your gold loan and release your pledged gold. For more details click here.

What ID proof is required to sell gold?

Simple, just bring your Aadhaar card. Also, carry one Photo ID and one Address Proof. You should be above the age of 21.

What is the mode of payment?

Your money will be immediately remitted to your bank account via an online transfer.

How long will the gold buying process take?

The gold purity check and KYC takes 10-15 minutes. Then the transfer is immediate.

After selling my gold jewelry can I buy it back?

No, all sales are final and binding. You cannot buy back your ornaments.

Will my gold jewelry get damaged during testing process?

No, your ornaments will not be damaged during the testing process.

Is there any additional fee for this service?

Yes, we charge a GST Transaction fee

Can I sell my old gold jewelry?

Yes you can, as long as you have the original purchase bill and the correct KYC documents.